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Privacy policy

1. Data collected

RELIA Consulting SARL may collect the following categories of data:

Data provided voluntarily

  • First and last name
  • Email address
  • Phone number
  • Any information submitted via the contact form

Data collected automatically

  • IP address
  • Browser type
  • Pages viewed
  • Browsing data (cookies, logs)

2. Purposes of processing

The data collected is used to:

  • respond to requests made via the site;
  • provide the services offered;
  • improve the user experience;
  • analyze site traffic;
  • comply with legal and regulatory obligations.

3. Legal basis

Processing is based on:

  • user consent;
  • the performance of a contract or pre-contractual measures;
  • compliance with legal obligations;
  • the legitimate interest of RELIA Consulting.

Compliance with:

  • Law No. 2014-038 on the protection of personal data in Madagascar
  • the Data Protection Act 2017 of the Republic of Mauritius, for processing carried out by RELIA Consulting Ltd
  • Principles of the General Data Protection Regulation (GDPR)

Data processing carried out from Mauritius is the responsibility of RELIA Consulting Ltd, 7th Floor, Shehnaz Tower, 30 Louis Pasteur Street, Port Louis, Republic of Mauritius, as data controller.

4. Retention period

  • Prospects / contacts: 3 years after the last contact
  • Clients / contracts: at least 5 years
  • Connection data (logs): 12 months

5. Data recipients

Data is accessible only to:

  • RELIA Consulting’s internal team;
  • technical service providers (hosting, maintenance);
  • administrative or judicial authorities if required by law.

No data is sold or transferred to third parties for commercial purposes.

6. Data transfer

Data may be hosted or processed in Madagascar or abroad (notably in Europe). In such cases, RELIA Consulting ensures that appropriate safeguards are in place (security, confidentiality, regulatory compliance).

7. User rights

In accordance with applicable regulations, you have the following rights:

  • right of access;
  • right of rectification;
  • right of erasure;
  • right to object;
  • right to restriction of processing;
  • right to data portability.

To exercise your rights: contact@relia-consulting.com. A response will be provided within a reasonable time (maximum 30 days).

8. Cookies

The site uses cookies to measure audience, improve performance, and facilitate navigation.

  • Technical cookies (necessary for operation)
  • Analytics cookies (visit statistics)

A consent banner lets users accept, refuse, or customize the use of cookies.

9. Data security

RELIA Consulting implements security measures in line with international standards:

  • HTTPS protocol (SSL/TLS encryption);
  • restricted access to data;
  • regular backups;
  • protection against unauthorized access.

10. Policy updates

This policy may be amended at any time to comply with legal changes or to adapt to technical developments. The update date shall be authoritative.

11. Contact

For any question regarding this policy: contact@relia-consulting.com